Level Up Academy: Hidden Bottlenecks That Are Costing You Customers & Time

The Big Bear Chamber of Commerce is proud to introduce our new Level Up Academy Series! Level Up Academy is your monthly boost of practical, real-world, hands-on business wisdom. Each session will deliver actionable strategies, expert insight, and tools you can use immediately! Join us for the monthly masterclass that helps turn everyday challenges into opportunities for growth!

Missed reservations, lost orders, late check-ins, and no show clients are signs of underlying operational gaps. Whether you’re managing a kitchen, boutique, or a booking calendar, this session will help you uncover small process breakdowns that can lead to big headaches. Learn how to reclaim time, reduce stress, and serve more customers without hiring more staff!

Ryan Rael from Tight Ship CX specializes in customer experience strategy and helps businesses audit their customer journey, communications, and operations to help simplify workflows, put the right tools in place, and reduce friction in the customer’s journey.

Click here to register for the Level Up Academy Webinar on Zoom!